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Rules for transporting baggage and parcels abroad

Rules for the carriage of basic passenger baggage

The ticket price includes 2 standard luggage pieces 80*50*40 cm with a total weight of up to 40 kg and hand luggage up to 5 kg in the bus cabin.

When purchasing a child ticket (% discount), the ticket price includes 1 standard piece of luggage 80*50*40 cm with a total weight of 20 kg.

In case the passenger exceeds the established baggage size and/or weight, the passenger pays an additional fee of €1.5 per kilogram for each excess weight, regardless of the direction of baggage transportation.

For the volume exceeding the above-mentioned norm, the carrier shall charge an additional fee for such baggage in accordance with the following formula for the volumetric weight of baggage (parcel):

(width * height * length) : 5000 = volumetric weight of the baggage (parcel)

For example:

The volume weight of a standard size suitcase is (80 * 50 * 40) : 5000 = 32 kg. If a passenger carries baggage in excess of the established volume, the following calculation is applied: baggage with a size of (90 * 80 * 50) : 5000 = 72 kg / volumetric weight. 72 kg - 32 kg = 40 kg.

40 kg * €1 regardless of the direction of baggage carriage = €40 surcharge

* Please note the permitted baggage dimensions. If you exceed the permitted size, the formula for calculating the volumetric weight of your baggage will be applied, which will usually be higher than the normal weight. Please check the size of your baggage in advance to avoid any misunderstandings.

Rules for transporting parcels by bus

The cost of transporting "parcels" from Ukraine to Germany is €1.5 / kg.

The cost of transporting "parcels" from Germany to Ukraine is €1.8 / kg.

Please note that the minimum cost of one parcel, regardless of the direction of transportation, regardless of the smaller weight of the baggage, is €20. If the weight of a "parcel" is less than 10 kg and its volume exceeds 10 kg of volumetric weight, the volumetric weight formula is applied to such a parcel:

(width * height * length) : 5000 = volumetric weight of the baggage (parcel)

Please note that when transporting a parcel, the higher value (the total weight or the actual weight of the parcel) is always applied.

The cost of a parcel of certain categories of goods:

  • envelope - €10

  • telephone - €20

  • TV set - €50

  • washing machine - €100

  • bicycle: (adult - €50, children - €30)

The buses carry parcels of consumer goods: clothes, food, household chemicals, etc.

Parcels of valuable items

Valuable items are transferred only with a description of the parcel being transferred (total confirmed value, quantity, amount, etc.). Money is transferred exclusively in person through the bus driver at the established tariffs:

  • €100 - 3%

  • €1000 - 2%

  • over €1000 - by agreement with the driver but not more than 2%

Please note! The driver and the transport company are not responsible for the money that was transferred hidden from the driver in the parcel!

New household appliances are transported by bus only if there are documents confirming the fact of purchase of this product (receipt, invoice, invoice, etc.).

Transport of medicines

The number of medicines you can take with you is limited - no more than five packages of each medicine.

Please note! Not all medicines can be transported through customs. Each country has entire lists of prohibited substances that may be included in medicines, primarily narcotic drugs, psychotropic substances and their precursors, which require a licence to transport.

Codeine and ephedrine, which are part of some cough suppressants, are also prohibited.

If the medicines prohibited for transportation are prescribed by a doctor, according to EU customs rules, you can carry up to 20 tablets of the drug with the packaging, instructions and prescription with the doctor's seal and signature.

You can carry liquid medicines in bottles of no more than 100 ml in your luggage or hand luggage, pre-packed in transparent sealed bags.

If a doctor has prescribed a course of treatment that cannot be interrupted, and the prescribed medication contains prohibited substances, you must have the following documents with you:

  • a copy of the medical record

  • prescription

  • a receipt from the pharmacy where the medicines were purchased

  • a doctor's certificate with the diagnosis, the duration of treatment and the required amount of medication

These documents must be stamped by the relevant medical institution and signed by the chief physician and family physician.

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